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Site help and accessibility provisions

Accessibility statement

It is our intention that this site should be easy to use and accessible to all visitors. We have followed good practice accessibility guidelines in building the site, so we hope we have avoided any serious pitfalls. If you find a specific problem viewing or reading our site, please email us at enquiries[at] (replace [at] with @) and we will see what we can do about it.

Features that help you to use this web site

We have set out below some specific information that you might find helpful when using our web site. For a wider explanation of the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you, we recommend the BBC My Web My Way and the AbilityNet My Computer My Way sites.

Text size adjustment

If you are using a visual browser, you can change the size of the text for more comfortable viewing. There are various ways to do this depending on your browser, but most have a quick way to zoom in and out, increasing or decreasing not only the size of the text, but all elements on the page:

  • Zoom in or out by holding down the Ctrl key (Command key on Mac) while pressing the + or keys respectively.
  • If you have a wheel mouse, zoom in or out by holding down the Ctrl key (Command key on Mac) while you move the scroll wheel up or down.

Navigation with the tab key

If you navigate using the keyboard rather than a mouse, you will find three discreetly concealed links at the top of the page. The first of these lets you skip past the primary navigation to the main content; the second skips to the secondary navigation menu; while the third takes you to this page. These links are spoken by screen reading software, and become visible when you tab to them.

Tabbing thereafter follows a logical order through any links and form fields in the main page content, then the links in the secondary navigation menu. In modern graphical browsers, when you tab to a link, its appearance changes to indicate that you are “focused” on it.

Additional navigation aids

Each page has “relational” previous, next, home or other appropriate links to aid navigation within the site in text-only browsers. Some graphical browsers may allow you to take advantage of this feature too, but the way to expose the navigation bar depends on the browser.

Downloadable documents

Although not part of the primary content of this web site, we may offer some information sheets, reports or other documents for download. These documents were designed for print and for that reason we provide the downloadable versions in Portable Document Format (PDF). To read or print these documents, you will need a PDF viewer such as Adobe Reader, which is available free of charge for a range of operating systems from the Adobe web site.

Design standards and compliance

The code for all pages on this site complies with the HTML 4.01 (Strict) and CSS 2.1 specifications. Every page also meets Conformance Level Double-A of the Web Content Accessibility Guidelines 1.0.

This site uses JavaScript to provide small enhancements for those visitors whose browsers understand it. However, the site does not rely on JavaScript (or on any plugin) to deliver its core content or services.

By complying with these standards and practices, we aim to assure maximum compatibility between the pages on our web site and current and future web browsers and assistive technologies employed by disabled internet users.